We process numerous orders and queries every day and have processed over 100,000 orders since we began running in 2007, so you can be sure you are handling a company that understands a thing or 2 about e-commerce and ensures that your orders and queries are processed rapidly and effectively.
We preserve the most affordable costs on a substantial variety of items by:
- Purchasing wholesale from providers and handing down the cost savings to our consumers
- Sourcing items from all significant importers and suppliers in Australia
- Running online and NOT death on expenses connected with costly shop fronts in popular places onto our clients
- Investing greatly into technology and automation of repeated jobs
We offer high quality customer support to online clients by:
- Offering an easy, quickly, instinctive and useful self-service online store with updated cost and stock info
- Keeping a group of devoted online client service agents ready to address your questions by means of Email, Phone and Online Chat throughout business hours
- Offering quick 1-2 day order shipment in city locations
- Using a cutting-edge business management system, which covers all elements of our operations to guarantee all orders and customer questions are managed efficiently and effectively
Unlike many online stores that are run either as a side-operation to the primary bricks-and-mortar business or a part-time/one-man operation from an office, we are an expert online seller, with a devoted call center or a continuously growing group of devoted online customer support agents, focusing full-time on offering high quality customer support to online clients. With us, online consumers are always very first top priority.